Human-Centered Culture

Benefits of Health Equity for Human-Centered Providers


Description
Health equity, defined as the absence of avoidable, unfair, or remediable differences among groups of people, is crucial in healthcare. It directly benefits medical practice leaders and helps to improve value-based outcomes and competitive positions in the marketplace.

By emphasizing health equity, medical practice leaders can improve patient health outcomes and enhance their competitive position and overall success in the marketplace. Health equity is a moral and ethical imperative and a business strategy that can drive improved outcomes and success.

In our evolving healthcare landscape, the shift towards value-based care is inevitable. It’s a move that promises better patient outcomes, optimized costs, and a healthcare system that rewards genuine quality and patient satisfaction. Yet, within this paradigm, leaders face a distinct challenge:

For example, how do you align these models with the unique and multifaceted needs of diverse communities? And more importantly, how do you ensure that while providing equitable care, your organization thrives in competitive markets?

This workshop is designed to guide you through this journey. With a special focus on racial and culturally diverse communities, our modules will offer insights, strategies, and actionable plans to:

• Enhance patient experience and satisfaction
• Improve health outcomes across various population segments
• Innovatively integrate cultural competence into healthcare delivery
• Maximize your value-based revenue, giving you a competitive edge
Examine why provider leaders need to use value and credible metrics in value-based healthcare models that focus on patient outcomes rather than the volume of services provided.

Explore strategies to ensure all patients are treated fairly and receive high-quality care, regardless of their background, and how they can significantly improve patient satisfaction and influence value-based performance outcomes and revenue.

By attending this workshop, leaders will be able to:

LO1.Examine why human-centered provider leaders need to use value and credible metrics in value-based healthcare models that focus on patient outcomes rather than the volume of services provided.

LO2.Explore strategies to ensure all patients are treated fairly and receive high-quality care, regardless of their background, and how human-centered leaders can significantly improve patient satisfaction and influence value-based performance outcomes and revenue.

LO3.Discover why human-centered practice leaders who prioritize health equity build greater trust among patients and the community, enhance their reputation, and improve their competitive position in the marketplace.

Format

Virtual Asynchronous on Demand: 5 days to complete
Virtual Blended Synchronous with Facilitator: 2 days to complete
In-Person: One day to complete

Target Audience

• Practice Leaders
• Training and Development Leaders
• Operation Leaders
• Innovation Leaders
• Physician Leaders
Copyright © 2023 Concordant Healthcare Solutions, Inc.
All Rights Reserved.
This workshop is provided by Concordant Healthcare Solutions, Inc. for the exclusive use of its clients. Unauthorized copying, distribution, display, or use of this video, or any portion thereof, is strictly prohibited and may be subject to legal action. This video is intended for educational and informational purposes only.
The contents of this video are the intellectual property of Concordant Healthcare Solutions, Inc. and are protected by U.S. and international copyright laws. By accessing this video, you agree to abide by all applicable copyright laws and the specific terms and conditions stipulated by Concordant Healthcare Solutions, Inc. for its use.
Any reproduction, modification, distribution, transmission, or broadcast of this workshop, in whole or in part, without the express written permission of Concordant Healthcare Solutions, Inc. is expressly prohibited.
For inquiries or permissions, please contact:
Concordant Healthcare Solutions, Inc. 200 W. Big Beaver Troy, Michigan, 48083 Email: jyoung@concordanthealth.com Phone: 248.321.3899

Content
  • Section 1: Introduction
  • • Unit 1: Overview of the workshop goals and objectives
  • • Unit 2: Brief discussion on the existing disparities in healthcare
  • • Unit 3: Health equity in the context of value-based payment models
  • Section 2: Value-Based Payment Models and Health Equity
  • • Unit 1: Definition and evolution of value-based payment models
  • • Unit 2: How health equity impacts revenue and performance outcomes
  • VBP Models and Health Equity Quiz
  • Section 3: Importance of Culturally Competent Care
  • • Unit 1: Describe Culturally Competent Care and Leadership Competencies
  • • Unit 2: Relationship between cultural competence and patient experience
  • Culturally Competent Leadership Survey
  • Section 4: Strategies for Providing Equitable Care and Positive Experience
  • • Unit 1: Understanding and addressing patient needs and preferences
  • • Unit 2: Predictive Models for Consumer Behavior
  • • Unit 3: Effective communication strategies for diverse patient populations
  • • Unit 4: DEIB and Consumer Concordance
  • Provider Srategies for Equitable Care and Experience
  • Section 5: Designing Reliable Metrics for Equitable Care
  • • Unit 1: Valid and reliable metrics in assessing and improving performance
  • • Unit 2: Identifying key indicators of health equity
  • • Unit 3: Utilizing data analytics for continuous improvement
  • Designing Reliable Metrics Quiz
  • Section 6: Training Staff for Health Equity
  • Unit 1: Training and development strategies for a competitive advantage
  • Unit 2: Strategic human-centered leadership development and training
  • Section 7: Engaging the Community
  • • Unit 1: Building partnerships with community organizations
  • • Unit 2: Utilizing community health workers and patient navigators
  • Unit 3: Patient and Family Engagement
  • Section 8: Conclusion and Action Steps
  • • Summary of key takeaways
  • • Developing an actionable plan for the participants' respective organizations
  • References
  • Workshop Evaluation
Completion rules
  • All units must be completed